R = receptionist, T = Tony, M = May
R: Good morning. Can I help you?
T: Good morning. I think there should be two rooms booked for us, in the names of Tony Marshall and May Hunter.
R: Umm, just a moment. Yes, two single rooms with en-suite bathrooms?
T: That’s right. We’re attending the ‘Sun, Sea and Sand’ conference and exhibition. Does that mean we get a discount?
R: Yes. We are one of the conference partner hotels, so there is a ten per cent discount. Is it for ten days? Is that right?
M: Yes, until the thirteenth. That’s ten days.
R: Right then. We’ll need you to sign a credit card voucher in advance. But when you check out, you can settle the account by card or cash, or cheque, as you wish.
T: OK, thanks.
R: Right. You, Ms. Hunter, are in room 202 and you, Mr. Marshall, are in room 207. If you take the lift over there to the second floor the porter will accompany you with the baggage.
M: Thank you very much.